SECTION 1 – WHAT INFORMATION DO WE COLLECT AND WHY?
When you contact us through our website, request a site survey, or engage our services, we may collect personal information you provide—such as your name, business name, email address, phone number, and site address.
We also automatically receive your IP address to help us understand browser and operating system preferences for a better browsing experience.
If you opt in, we may use your contact details to send occasional updates about our services, products, or industry news.
SECTION 2 – CONSENT
How do we get your consent?
When you submit your information through an enquiry form or request a service, we imply that you consent to us collecting it and using it for that specific purpose.
If we ask for your information for marketing purposes, we will ask you directly or give you the opportunity to decline.
How do I withdraw my consent?
You can withdraw your consent at any time by contacting us at info@abs-radiantheating.co.uk or writing to:
ABS Ltd, Unit 3, Whitehall Farm, Lower Wick, GL11 6DD.
SECTION 3 – DISCLOSURE
We may disclose your personal information only if required by law or if you violate our Terms of Use.
SECTION 4 – THIRD-PARTY SERVICES
We do not sell products online, and we do not use third-party payment processors on our website. However, third-party providers such as web analytics tools may collect anonymised data. Their use of your information is governed by their own privacy policies. We recommend reviewing them for more information.
When you leave our site or click a link that directs you elsewhere, this privacy policy no longer applies.
SECTION 5 – SECURITY
We take appropriate precautions to protect your personal information. Our systems are secured to prevent unauthorised access, loss, misuse, or alteration.
While no system is entirely immune to risk, we follow industry best practices and monitor our data handling to ensure your information is treated securely.
SECTION 6 – AGE OF CONSENT
By using this website, you confirm that you are at least the age of majority in your jurisdiction, or have given consent for any minor dependents to use this site under your supervision.
SECTION 7 – CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time. Any changes will take effect as soon as they are posted on this page. Please check this policy periodically for updates.
If our business changes ownership, your information may be transferred so we can continue serving you.
QUESTIONS AND CONTACT INFORMATION
If you have questions, want to access or amend your personal data, or wish to file a complaint, please contact:
Privacy Compliance Officer
Email: info@abs-radiantheating.co.uk
Post: ABS Ltd, Unit 3, Whitehall Farm, Lower Wick, GL11 6DD
